Our pharmacy, Direct Pharmacy, Inc., is licensed to ship medication to most states and employ licensed US pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you can be sure that you are receiving the same medication as you would at your local pharmacy.

 

How Do I Place An Order?

We have made ordering with DirectDietPills.com as fast and convenient as possible without compromising your security or safety. Start by clicking on an Order link. You will then be taken to our secure server where you will set up your account. Next, You will need to answer an online questionnaire to provide information relevant to your medical condition. Once you complete the questionnaire, you will see a confirmation page that will allow you to review your answers for accuracy. Once all of the information is accurate, you simply submit your order for processing.

What Happens Once I Submit My Order?

When you place an order at DirectDietPills.com you will receive the lowest prescription prices you can find on the Internet. 1. A case manager will be assigned to process your order. The case manager will contact the physician you provided in the medical questionnaire to request the medication you selected. It is imperative that your physician's contact information is accurate to avoid any delays in processing your order. 2. Once we receive written approval from your physician and all of the medication's condition requirements have been met, your medication will be filled and shipped the same day to you overnight by our US licensed Pharmacy; Direct Pharmacy, Inc. 3. If the physician does not approve your prescription within 3 business days, the prescription will be substituted with our #1 non-prescription weight loss product. The charges, in place of the prescription product, will be adjusted to equal: 30 day order=$55.00 / 60 day order=$77.00 / 90 day order=$93.00 An Order Processing Fee of $9.95 will be charged for each submitted order. This is Non-refundable. Properly submitted orders will be processed and ship within 3-4 business days. All credit card charges will be billed through a 3rd party billing service. We reserve the right to bill your order within 30 days of the time the order is placed. Your order will be shipped to you via FedEx. After placing your order you will be able to track its process in real-time by logging onto the order status page. When your order ships, the FedEx tracking number will be E-mailed to you, enabling you to track the progress of your order through the FedEx system. Our company will be contacting you under sales@directdietpills.com. Be sure to add us to your list of approved sites otherwise our emails will be blocked (I.E. AOL,MSN,YAHOO ISP's) We will notify you if there is a problem with your order. If you do not hear from us, you may assume that your order was properly submitted and is being processed. You will receive a confirmation E-mail when your medication is shipped. Electronic Check Payments: If you choose to pay by electronic check, please be aware there will be a delay in the processing of your order as it takes at least 8 days for check payments to clear. NOTE: WE DO NOT FILL PRESCRIPTIONS BASED SOLELY ON ON-LINE QUESTIONNAIRES.

What forms of payment do you accept?

You may make your payment with Visa, Discover Card, American Express, e-checks or money orders.

What Are Your Security Policies?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.

What Are Your Privacy Policies?

We are dedicated to protecting your privacy. All information furnished is legally protected under applicable doctor-patient privilege laws. The personal information we collect from you is only used to process your order and to provide you with customer service. The financial information that is collected is only used to bill you for products and services. Medical information is used by our medical staff solely to approve or decline orders for specific medications.

What Prescription Medications Do You Dispense?

Our Pharmacy dispenses only FDA approved medications. We use the same familiar brands and manufacturers of high-quality medications that you find in your local pharmacy. We are currently focusing on highly effective weight loss medications to assist the millions of Americans who battle obesity and weight issues every day.

What Are Your Shipping Rates And Policies?

Shipping Your order will be shipped via FedEx based on the shipping preference of your choice. Our shipping options for the continental United States are as follows: Type Description Price FedEx Overnight Overnight delivery by 10:30 a.m. to most US addresses; by noon or 1:30 p.m. - $18.00. FedEx Express Delivery by 4:30 pm in 2-3 business days to most areas (by 7:00 p.m. to residences) - normally $12.00, now FREE! Orders sent to Alaska, Hawaii and US territories are normally shipped at $30.00, now FREE! NO P.O. BOXES - FedEx requires an adult signature at delivery. We must ship your order to a place of business or a residence where there is someone available to sign for the package during regular business hours. Do You Ship Orders Every Day? We ship orders every day but Saturday and Sunday. If you place an order after 6:00 pm Eastern Standard Time on Friday, the order will be sent to the pharmacy and processed on Monday.

What is Your Refund/Cancellation Policy?

There is a $45 fee applied to orders which are canceled or returned. If your physician does not approve your prescription request and you are provided a non-prescription alternative product it can be exchanged with a prescription product if a valid prescription can be provided in the future. We are committed to offering outstanding quality and service and are here to serve you M-F 9:00am-5:00pm EST. If you are unhappy with our service, please CONTACT US and let us know the problem. We respond to ALL complaints in a timely manner. Once an order is placed the order is subject to the Terms and Conditions. Back to top

Why am I not receiving any emails from DirectDietPills.com?

Our company will be contacting you using sales@directdietpills.com, be sure to add us to your list of approval sites otherwise our emails will be blocked (IE AOL,MSN,YAHOO ISPs) Back to top

How will the package arrive to me? Will people be able to tell its contents?

All packages are shipped with standard FedEx Envolopes to protect your privacy. Back to top

Can I order larger quantities of the medications listed?

We only ship the medications in the quantity listed on the order form. Back to top

Will the pharmacist require proof of identity?

Pharmacy law requires that Proof of Identity must be provided for prescription products sent via mail or courier. Further instructions will be emailed to you once your prescription has been approved. Thank you for your assistance in this matter. Back to top